Privacy Policy

Privacy Policy and Personal Data Protection 


1. For registration in the internet trade www.sveta-klara.hr, the User must express his consent to the processing of his Personal Data in the scope and for the purpose required for the use of the services provided by SV. KLARA within the webshop, including the forwarding of Personal Data to Third Parties by which Sv.Klara provides services within the webshop, and the forwarding of such data is necessary for the purpose of proper service realization. Consent expressing is made by clicking on the checkbox available on the shop web site during the registration process.

2. The Personal Data Administrator is craft SV. KLARA, headquartered in Split, at the address Kralja Zvonimira 18, 21000 Split. 


3. Personal data is processed for the purpose of providing services within the webshop, including: processing and execution of orders submitted in the webshop, processing of complaints and Customer's activities within the webshop (eg publishing reviews). 


4. Categories of Personal Data to be processed by SV. KLARA are: (a) the user's name, (b) the e-mail address, (c) the telephone number, (d) the name (s), (e) last name (f), the postal address (g), the geographical location (h) techical data in regard to devices with the help he / she has accessed the Account (i) data relating to the Internet and / or network connection (including IP address), (j) Mobile Device Identifier, (k) Operating System Type, (l) Browser Type or Other Programming Equipment, machine tools or other technical details provided by the browser (m) metrics relating to the time and manner of use of the Account, current status, (n) purchase history and the selected link, (o) preferences and selections, eg subscriptions, (p) preferred language and currency, (r) payment information, including name and last name, e-mail address, payment method, pay platform, transaction type. 


5. In connection with the realization of the service, personal data will be disclosed to external entities, including in particular suppliers responsible for the handling of order-based IT systems, entities such as banks and payment transaction operators, entities providing accounting, legal, tax, courier services (regarding order execution). SV. KLARA reserves the right to disclose information pertaining to the Beneficiary to the competent authorities or third parties submitting a request for such information within the limits of the applicable law as well as for the purpose of determining, investigating or defending claims. 


6. By using the webshop, the User expresses consent to the storage of cookie files or other, identical technologies (more information about the cookies in step 7). To grant consents by clicking on the cookie information at the bottom of the page.


7. Cookies 

a) What are cookies? Cookies are small text files, in the form of ID tags that are stored on a computer in the browser directory or subdirectories of the program data. Cookies are created using a browser to visit a web page that uses web browsing cookies, helps you to continue where you left off, remember the details of your registration, the theme selection, settings, and other options you choose. The web page stores the appropriate file in the folder created in your browser. This folder contains information related to the traffic on the website and any information that is provided during a visit to the web site, such as an e-mail address. Cookies are often necessary for sites that have huge databases, require logging, have non-standard motives, and other advanced features. Cookies usually do not contain much information except the URL of the web site that created cookies or the duration of cookies. Given the small amount of information in the cookies, they can not be used to reveal your identity. There are two types of cookies. Cookies sessions and permanent cookies. Session cookies are temporarily created in your browser in the subfolder during a visit to the web site. After leaving the page, the session cookies are deleted. On the other hand, permanent cookies remain in your browser's subfolders and re-activate once you visit again the website that created that same cookie. The permanent cookie stays in the browser in the subfolder during the time set in the browser. 

b) How does the webshop use cookies: The website www.sveta-klara.hr uses cookies (user identification and configuration, sessions, statistics).

The user can change cookie settings individually and at any time, specifying storage conditions and enabling cookie access. Settings changes can be made using Internet browser settings.


8. The User has the right to access his / her Personal Data and the right to correct, delete, request the restriction of their processing, the right to transfer, the right to object to their processing, the right to revoke the consent for processing at any time without affecting the right to consent processing carried out on the basis of consent given before its revocation.


9. For the revocation of the consent to the processing of Personal Data or for the exercise of any of the above mentioned rights, it is necessary to send a message to the e-mail address info@sveta-klara.hr with the appropriate request. The consequence of the revocation of consent for the processing of personal data is the inability to provide services within the webshop and the realization of services.


10. Provision of Personal Data is voluntary, but the contractual condition is necessary for the use of the services provided by SV. KLARA within the webshop. As a consequence, the denial of access to the processing of Personal Data of the Beneficiary by SV. KLARA will result in the inability to use services provided by SV. KLARA within the Shop and order realization.


11. Personal Data of the Beneficiary shall be processed during the time of the existence of the Account and shall be without effect in the event of its deletion. The data processing period may be extended when data processing is necessary for the determination, investigation or defense of any claims in a court, administrative or other out-of-court procedure as well as at the request of the competent public authorities, and after that period, only in the case and extent of to which they prescribe the legal provisions. Upon the expiration of the processing period, the data shall be deleted without undue delay.


12. SV. KLARA is authorized to send to the User's e-mail commercial information, solely upon previous expressing of the consent of the User in the manner shown on the Website of the Shop. Express your appearance by clicking the checkbox available on the Shop website.


13. To persons who have given their e-mail to that effect, SV. KLARA provides newsletter services. Sending information via the newsletter may only occur upon prior expressing of the consent of the person in the manner shown on the shop web site. Express your appearance by clicking the checkbox available on the Shop website.